Travel Agency Management

Use One System Across All Your Offices

Bolster growth and agent productivity with AXIS Travel, an integrated solution that manages the entire lifecycle of a trip. Gain the understanding you need to create successful promotions, boost group bookings and retain your customers.

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Gain Complete Control of Your Travel Agency, End-to-End

Streamline Service Calls

Answer your members’ calls immediately, avoiding long call queues during peak periods.

Increase Agent Productivity

Allow your agents to copy trips and products within trips to save time, reduce errors and create consistency.

Improve Task Management

Enable your agents to automate and track reminders (e.g. client final payments due) as well as monitor their to-do lists.

Analyze & Export Data

Enable deep booking and productivity analysis via rich itinerary and transactional databases and export this data automatically.

Gain Visibility

Finetune marketing efforts by tracking promotions as well as flagging trips and customers to measure the success of specific programs.

Know Your Customers

Monitor member and non-member profiles as well as leisure and corporate information.

Get Your Financials in Order

Reduce errors

Minimize corrections using table-driven rules
Guarantee accounting accuracy from automated calculations that result from agent invoicing

Maintain strong supplier relationships

Streamline supplier settlement via cheque processing, BSP/ARC reporting and commission imports, such as Pegasus, Paymode-X, TACS and ITSS

Stay on top of commission due dates

Track credit card commission dues along with non-prepaid hotel and car commission dues
Remind partners of commissions payment due dates through automated letter generation

Get Real-Time Insights into Bookings and Members

Easily analyze & export data

Enable deep booking and productivity analysis by using rich itinerary and transactional databases
Export itinerary and transactional data to external data warehouse for BI analysis using your preferred tools
Maintain effortless compliance with AAA National quality standards

Maintain visibility of your business

Fine-tune marketing efforts by tracking promotions
Flag trips and customers to gain visibility into specific programs

Implement effective tracking

Track leisure and corporate as well as member and non-member profile information

Easy to Use and Connect to

Integrate AXIS Travel with third-party systems that you use on a day-to-day basis. By giving your agents access to information across your entire organization, you can open the doors to communication and growth. Below is a short list of some of the integrations that you can achieve with AXIS Travel.

Booking Systems

Apollo, Travelport Cruise, TST, Orion, Allianz, Travel Guard and Air Canada

Financial Systems

Prophix, Great Plains, PeopleSoft and Epicor

POS

AAA National’s Connect POS

CRM Systems

Pivotal, MemberzPlus

WHAT OUR CUSTOMERS SAY

“Being able to sit down with our Project Manager is really helpful when planning and budgeting. However, it is the unplanned scenarios that Campana is quick to expedite and resolve.”

Karen Headdings,
Manager, Accounting & Member Records Operations, AAA Central Penn

“ERS Mobile has been a huge asset to our club. It has allowed us to reduce scene times because the drivers can control marking the time of arrival, rather than reporting back to dispatch.”

Nancy Hanlon,
Emergency Road Service, CAA Atlantic

“Our agents love the new Trip Workspace. It is much easier to enter information, to navigate through the system and to access the To Do list from anywhere. Entering flights and ports of call segments in a table has sped up entry time and reduced data entry errors.”

Dawn Turske,
Supervisor, Travel Technology, AAA Ohio Auto Club

SEE HOW WE CAN HELP YOUR ORGANIZATION

Let’s Talk.

Increase Profitability & Empower Your Agents